Wikipedia founder Jimmy Wales tells Business Week, "I don't think people should cite it, and I don't think people should cite Britannica, either -- the error rate there isn't very good. People shouldn't be citing encyclopedias in the first place. Wikipedia and other encyclopedias should be solid enough to give good, solid background information to inform your studies for a deeper level. And really, it's more reliable to read Wikipedia for background than to read random Web pages on the Internet."

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